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500 letters for difficult situations easy-to-use templates for challenging communications  Cover Image E-book E-book

500 letters for difficult situations easy-to-use templates for challenging communications

Sandler, Corey 1950- (Author). Keefe, Janice. (Added Author).

Summary: Giving difficult news clearly and sensitively is no easy task. However, there are ways to say the right thing at the right time. 500 Letters for Difficult Situations offers helpful templates for when you need to say something tactfully and gracefully. Inside, you'll find letters to guide you through the most challenging communications, including how to: Express sympathy for the bereaved; Explain why a relationship isn't working; Offer condolences for those who are going through a divorce; Give a notice of termination from employment; and Reprimand an employee for poor performance.

Record details

  • ISBN: 1440507147 (electronic bk.)
  • ISBN: 9781440507144 (electronic bk.)
  • ISBN: 1440507848 (electronic bk.)
  • ISBN: 9781440507847 (electronic bk.)
  • Physical Description: 1 online resource.
    remote
    electronic resource
  • Publisher: Avon, Mass. : Adams Media, c2010.

Content descriptions

Formatted Contents Note: Introduction -- Part 1: Person To Person -- Sympathy and condolences -- Health issues -- Final arrangements -- Part 2: Family Affairs -- Family matters -- Money and possessions -- Part 3: Friends And Neighbors -- Neighborhood issues -- Helping friends -- About the children -- Social engagements -- Part 4: Personal Business -- Money contracts, and credit cards -- Disputes and complaints -- About the service we received -- About the product -- Dealing with a store -- Traveling about -- Landlords and real estate -- Part 5: Community Organizations -- Membership matters and events -- Fundraising, donations, and volunteers -- School days -- Church business -- Part 6: Politics And Government -- Political intrigue -- Government affairs -- Part 7: Business -- Dear boss -- Employee to employee -- Money matters -- Customer service -- Hiring and references -- Employee affairs -- Workday matters -- Firings, layoffs, and cutbacks -- Index.
Source of Description Note:
Description based on print version record.
Subject: Letter writing
English language Rhetoric
Form letters
Social Science
Language and languages
Genre: Electronic books.

Available copies

  • 1 of 1 copy available at Homer Library. (Show)
  • 1 of 1 copy available at Homer Library System. (Show)
  • 1 of 1 copy available at Homer Public Library.

Holds

  • 0 current holds with 1 total copy.
Show Only Available Copies
Location Call Number / Copy Notes Barcode Shelving Location Status Due Date
Homer Public Library DIGITAL (Text) 66229-1001 Alaska Digital Library E-Book Available -

Electronic resources

http://listenalaska.lib.overdrive.com/ContentDetails.htm?ID=3C662E3A-DED8-4384-88FD-F771801A6AD5

  • This item is available as a downloadable title for registered borrowers of participating ListenAlaska libraries. Click here for access and availability



Additional Resources